We had a great experience and I will certainly be returning to Costa Rica and will use the travel planner again. I have already posted about her on a travel FB group I belong to.During the planning process, I appreciated that our planner continued to work with me on keeping the finances within my budget. That part of the process was vital and made the difference on whether we went or not. She was very patient with me and my questions.It was comforting that she met us at the airport and the goodie bag was such a nice touch!Her communication was exceptional and she would always answer my questions quickly while on the trip. That reduced a great amount of stress and allowed us to sit back and enjoy our trip.Your drivers are great and were so helpful as well, it was lovely.